Support
Need a hand? Email wangnull@outlook.com. For privacy questions, use the same address and mention “OneShotClear privacy”.
How do I play?
Drag to aim, then release to shoot. Explore 72 pool-inspired physics puzzles. Levels 25–72 use a strict one-shot rule, while ordinary retries in the first 30 levels are unlimited.
How do I restore a purchase?
Open Pause → retries/supply → Membership → Restore purchases. Use the Apple Account that made the purchase and an internet connection. Restoration checks your current, verified Apple purchase entitlements. Resetting local progress does not cancel an Apple purchase.
Are purchases subscriptions?
The app offers optional non-consumable membership and upgrade purchases. These are one-time purchases, not recurring subscriptions. Check the exact benefits and current regional price shown in the app before confirming a purchase.
What if a rewarded ad does not load?
Rewarded ads are optional. If an ad fails, is unavailable, or closes without an earned reward, no ad reward is granted and no purchase is charged. Free recovery options remain available. You can use the local advertising-feedback option to prepare details and choose whether and where to share them.
Where can I change advertising privacy choices?
When available, open Pause → Settings → Advertising privacy choices. The app uses Google’s consent flow when required. Changing the choice discards a prepared ad so later requests can use the updated choice.
How do I reset my game data?
Open Pause → Settings → Reset all local progress, then confirm. This clears local progress, records, settings and profile information. It does not revoke Apple purchases or delete achievement certificates already saved to Photos or shared elsewhere. Resetting is a deliberate action; keep any records you want first.
How do I save or share an achievement certificate?
Use the certificate’s Save action to request permission to add an image to Photos. The app does not request access to read your photo library. You can also choose a destination through the iOS share sheet. Saved or shared copies remain in the destination you choose.
How can I request a refund?
For purchases billed by Apple, follow Apple’s refund instructions. Apple decides eligibility. Never send your Apple Account password or payment-card details to support.
What should I include in a bug report?
Include your device model, iOS version, app version, level number and steps that reproduce the issue. Screenshots may help; remove personal information first. Do not send passwords or payment-card details.